All goods sold as 'universal' items are strictly non-refundable due to non-fitment on a particular vehicle. This does not affect your statutory rights.

Goods return because you don’t like or want will be charged a 20% handling fee to cover costs of sending goods out. Incorrectly ordered parts will also incur a 20% return to stock fee. If you are in any doubt about the parts you are ordering then please contact us before ordering.

All returned items must be in the original packaging and be in a fully re-sellable condition. They must be returned as they were sent out.

Damaged or incorrect goods will only be investigated if we receive notification within 10 days of receipt.

Your use of this website constitutes your agreement to all the terms of use contained herein.

The Contract between us shall be governed by the laws of UK and any dispute will be resolved exclusively in the courts of UK. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. If you have a complaint contact us at contact@bbglobal.co,uk

None of your details, which we take for order processing, are passed on to any third party and the personal information which we hold will be held securely in accordance with the law.

These terms and conditions do not affect your statutory rights.

All goods are subject to availability. If we do not supply the goods for any reason your credit card will be refunded the full amount. We will not be responsible for compensating you for any other losses which you may suffer if we do not supply the goods.

Special orders cannot be returned for a refund. Electrical items will also not be accepted for refund unless they are faulty.

As soon as we have delivered the goods you will be responsible for them. If you delay accepting a delivery, our responsibility for everything other than damage due to our negligence will end on the date the carrier tried to deliver the goods to you.

Either party shall have the right to terminate any contract between us without penalty within 14 days from the date we accept your order. In the event of termination you shall return any goods that we have despatched to you and we shall refund to you all sums paid by you to us, provided the goods are in a resalable condition.

 

 

 

We offer a 12 month warranty on all parts unless clearly stated. However we do not cover any labour or carriage charges. You must inform us of a warranty return before sending the item back. If we receive any items returned without giving prior approval the item will not be credited.

We accept Visa, Mastercard, Switch, Solo and Maestro. We reserve the right to credit and cancel any orders that may appear to be fraudulent or incomplete. It is our policy to report all instances of Credit Card Fraud. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption.

Upon placing an order, the customer agrees that the information given on the order is correct.